What are the emergency numbers in the Netherlands?

In the Netherlands there is no 24 hours medical service. During office hours you can contact your GP. After office hours and in the weekend, every municipality has a so called huisartsenpost that can be contacted for medical problems that can’t wait until your own GP is available again. The service operates at night and around the clock during weekends and public holidays. If you are looking for out of hours doctors in your area, search online by typing in ‘huisartsenpost’ with the place name. The same goes for dentists.  In most cities there are several vets who offer after hours service and some even offer 24 hour service. They are all commercial.  The common rule for huisartsen and  dentists is also for vets. In general you call your own vet if your pet has problems. If he/she is not available, you can call an emergency service.  This is also often listed on the website of your vet.

You can find all emergency numbers here.

List of useful numbers in the Netherlands

Useful numbers


ACCESS Counselling Service Network

(also see Counsellor on Call)

0900 222 2377

Parnassia The Hague

070 – 391 6391

PsyQ International (8.30 until 17.30 and on Tuesday and Thursday from 8.30 until 20.00)

088 357 3478

(Netherlands Association for Outpatients’ Mental Health Care)

Sexual Abuse


020 – 611 6022

Centre for Domestic Violence Amsterdam

020 626 3800 (8.00 – 23.00)

Emergency 06 10599458

The Hague

070 – 362 0496

Other locations

0900 899 8411

(Weekdays 09:00 – 23:00

Weekends 15:00 – 23:00)

SOS Distress

Amsterdam (24hr)

020 – 675 7575

The Hague (24hr)

070 – 345 4500

Rotterdam (24hr)

010 – 436 2323

Zoetermeer (20:00 – 02:00)

079 – 352 3737


030 – 294 3344

Some of these organisations are run by Dutch volunteers. If the volunteer cannot speak English, one will be found who can help. If the answer is a tape in Dutch, listen carefully – how to reach someone in person will be explained.


AIDS infoline

0900 204 2040

(in English, Monday to Wednesday : 09.30 – 15.30, thursday and Friday: 13.30 to 15.30)

Alcoholics Anonymous (24hr)

020 – 625 6057


Alcohol and Drug Abuse

Amsterdam (drugs, alcohol)

Jellinek Drug and alcohol help center

088 505 1220

The Hague

Triora 088 358 3741

Rotterdam (drugs, alcohol & clinic)

IGHD verslavingzorg 010 423 2711

Domestic Violence

Centre for Domestic Violence Amsterdam

020 626 3800 (8.00 – 23.00)

Emergency – 06 10599458

The Hague (24hr, everyday)

070 – 392 5774

Rotterdam (24hr, everyday)

010 – 476 1680

Child Line (02:00 – 20:00 everyday)
0800 0432

Drugs Advice Clinic


020 – 570 2355

The Hague Parnassia

070 – 391 7800

Lost and Found

Lost Something?
Go to www.verlorenofgevonden.nl, register what you lost and see if it is found. Always do a theft online declaration via www.politie.nl in case of theft or visit the policiebureau.

Found Something?
Report an object you found at: www.verlorenofgevonden.nl, and keep it at home. If no one comes to collect the object after one year, you can keep it. Handing in at the police station is no longer possible from January 2013.

For more information visit www.verlorenofgevonden.nl or thehague.com.

Credit Cards

0800 – 0313

Eurocard       (Mastercard)

030 – 283 5555

Giro Pass/Giros (24hr)    (ING MAstercard)

058 – 212 6000

Visa Card issued inside NL  (ABN AMRO)

020 – 660 0611

Visa Card issued outside NL

0800 022 4176


020 – 504 8000

Amex (after 20:00 and weekends)

020 – 504 8666

In a taxi
Amsterdam – 020 – 677 7777

The Hague – 070 – 555 5555

Rotterdam – 010 – 462 6060

In public transport or places
0900 9292

Embassies and Consulates

Find your Embassy or Consulate in the Netherlands: www.government.nl/issues/embassies-consulates-and-other-representations



What benefits are available in the Netherlands for low income households?

If you work or study in the Netherlands you may be entitled to a benefit. You can apply to the Belastingdienst (Tax Authorities) in order to receive a contribution towards the costs of your  Dutch healthcare insurance (zorgtoeslag), rented house (huurtoeslag) or children (kindgebonden budget). Visit the Belastingdienst’s website in order to find general information on how benefits work.

If I get a small fee for my volunteer work, is this tax free?

If you get a small fee for your volunteer work, it is tax free only if you receive a maximum. Should you receive more, then you have to pay income tax. In order to be able to take advantage of this tax break , the organisation with which you volunteer must have a so-called ANBI status and must provide you with the required documentation for your tax return. Please keep in mind that figures  change annually.

Do I need a work permit in order to volunteer?

Citizens of non-EU/EAA countries require a valid working permit. Be sure to inform the organisation you want to volunteer for whether or not you have a work permit.

Please note:  holders of a tourist visa are not allowed to do voluntary work. Also, if you are receiving unemployment benefits, you may not be allowed to volunteer without prior consent from UWV WERKbedrijf (Public Employment Service).

Are there also volunteering opportunities if I can’t commit for a longer term?

There are also many volunteering opportunities that require a short-term commitment, such as the ‘NLdoet days’ www.nldoet.nl (in Dutch only) and one-off festivals, such as the International Film Festival in Rotterdam (IFFR). The above-mentioned sites will also have information about such opportunities.
You can also check if there is a Vrijwilligers Centrale – VC (volunteers’ centre) located in your area. They are usually stichtings (foundations) subsidised by the government that offer a wide range of volunteer opportunities.

What kind of volunteer work is available in the Netherlands?

Volunteering was generally considered an activity to improve the well-being of others without any remuneration. It used to be thought of as being rooted in a positive attitude: working because you want to and not because you have to. It has now been expanded to a process of learning and developing. It takes many forms, and can be performed by a wide range of people in many areas, while giving the feeling of satisfaction that comes from giving back to a community, being helpful, being busy, meeting new people and developing skills. There are many interesting volunteering positions you can apply for in the Netherlands through different organisations.

The main popular volunteering areas are:

Community development

This encompasses volunteer work that aims to improve infrastructure and services like sanitation, water, permanent shelter, electricity, schools, gardening, reliable roads, and more.

Environment & wildlife

These are the services directed towards environmental and wildlife management. They can involve environmental monitoring, re-vegetation, weed removal and several other ecological restoration related processes. Raising awareness about the environment also falls under the same category.

Schools or education

Volunteering in schools may involve helping underprivileged children and adults to develop life-changing skills (like learning English, which can significantly improve the prospects of people living in developing countries), being a classroom helper, helping with fundraising efforts, etc. You can also participate in fun activities like drama productions, one-off events and chaperoning on field trips.

There are other areas where volunteers are utilised:

  • Community theatres, museums and monuments
  • Libraries or senior help centres
  • Clubs and organisations like school clubs, youth organisations, rotary clubs, sports clubs
  • Restoration activities for parks, and other public spaces
  • Places of worship

Volunteering can be done within an organisation, out in the field and from home, with tasks such as writing, graphic designing, emailing and social media.

Where can I find out about opportunities to do useful voluntary work or join social clubs?

There are many organisations across the Netherlands suitable for volunteers from the international community. ACCESS was specifically set up to provide support to the English-speaking international/expat community, but there are many more organisations throughout the Netherlands which are looking for and value the contribution of your time/expertise.

Several local organisations are increasingly providing volunteering opportunities, for which little to no Dutch is required, and which are available to the international community.  Here you have some examples:

For general information on volunteering in Netherlands, you can contact the national Dutch volunteer office on (085) 4000 338 and check the daily papers for ads regarding volunteering opportunities.

There are many social clubs who focus on internationals. In these clubs volunteering is also possible: they are all about volunteering together. An overview of groups and clubs is available on the website of I am Expat 

The major cities also have a wide range of clubs and societies covering a diverse range of activities and cultural interests. Information can be obtained from ACCESS or via internet sites and Facebook aimed at the international community. For groups located in your area, you can also contact the ACCESS Helpdesk.