ACCESS NL > Living in the Netherlands > Emergency numbers and other useful information

Emergency numbers and other useful information

In this chapter, you may find useful details and numbers on: emergency numbers, Police stations, 24-hour medical service, 24-hour Gas/Electricity Number, Counselling and Helplines, Lost and Found, Embassies/Consulates and useful Dutch words.

The Netherlands country code is +31.

Emergency Numbers

112 is the emergency number for fire, police and ambulance and so is only to be used in cases of real emergency, when every second counts. 112 is the emergency number throughout Europe.

Police stations

For police services, or for the Aliens’ police, first call 0900 8844. You will then be connected to your local police station or visit www.politie.nl

24-hour medical service

The common rule for huisartsen (GP’s) is to call your own GP if you have problems. If he/she is not available, you will usually get a phone number of the person on call. It may also be listed on the website of your GP.

Dentist

The common rule for dentists is to call your own dentist if you have problems. If he/she is not available, you will usually get a phone number of the person on call. It may also be listed on the website of your dentist. You can find a dentist in your area on tandarts.nl (Dutch only)

24hr Veterinary Service

The common rule for vets is to call your own veterinarian if your pet has problems. If he/she is not available, you will usually get a phone number of the person on call. It may also be listed on the website of your vet.

Gas, electricity 24-hour number:

A 24-hour national number to call for electricity, gas or meter problems, if you suspect a gas leak, smell fumes or have a general power problem: 0800 9009.

Important information
The first Monday of the month at 12:00 noon, emergency sirens are tested. Do not be alarmed. In the event of a real emergency, turn on your television or radio to a local station for further information.

Useful numbers

Counselling

ACCESS Counselling Service Network

(also see Counsellor on Call)

085 4000338

Sexual Abuse

Sexual Assault Centre

0800 0188 (free and anonymous, 24/7)

SOS Distress

In life threatening situations call 112

Suicide prevention – 0900 113

Police – 0900 8844 (not in case of life threatening situations)

Luisterlijn (previously called SOS telephone helpline) – 0900 0767

Gas and electricity emergencies (24/7) 0800 9009

Helpline for children and teenagers (kindertelefoon) 0800 0432

Gay & lesbian switchboard 020 623 6565

Helplines

AIDS , SOA infoline

0900 204 2040

(Monday to Wednesday : 09.30 – 15.30, thursday and Friday: 13.30 to 15.30)

Alcohol, drugs, gaming & smoking abuse

020 – 625 6057

www.aa-netherlands.org

Drugs information (anonymous) 0900 1995 (during office hours only)

Narcotics Anonymous 06 223 410 50

Domestic Violence

Veilig Thuis 0800 2000 (24/7, anonymous)

Lost and Found

Lost Something?
Go to www.verlorenofgevonden.nl, register what you lost and see if it is found. Always do a theft online declaration via www.politie.nl in case of theft or visit the politiebureau.

Found Something?
Report an object you found at: www.verlorenofgevonden.nl, and keep it at home. If no one comes to collect the object after one year, you can keep it. Handing in at the police station is no longer possible.

For more information visit www.verlorenofgevonden.nl or thehague.com.