ACCESS NL > Living in the Netherlands > Emergency numbers and other useful information
Emergency numbers and other useful information
In this chapter, you may find useful details and numbers on: emergency numbers, Police stations, 24-hour medical service, 24-hour Gas/Electricity Number, Counselling and Helplines, Lost and Found, Embassies/Consulates and useful Dutch words.
The Netherlands country code is +31.
Emergency Numbers
112 is the emergency number for fire, police and ambulance and so is only to be used in cases of real emergency, when every second counts. 112 is the emergency number throughout Europe.
Police stations
For police services, or for the Aliens’ police, first call 0900 8844. You will then be connected to your local police station or visit www.politie.nl
24-hour medical service
Family Doctor
Amsterdam
020 – 592 3434
The Hague (Huisartsendienst)
070 – 346 9669
Rotterdam (Huisartsenpost)
010 – 290 9888
24 hour information on phone numbers for doctors
(‘t Gooi, Almere, Amersfoort areas) and dentists (not all areas)
0900 1515(day time only)
0900 9359 (night time and weekend)
Dentist
Amsterdam
0900 821 2230
The Hague
070 – 311 0305
Rotterdam
010 – 455 2155
(17:00 – 08:00 answer phone in Dutch)
Local free newspapers list after-hours emergency numbers or contact your local pharmacy (apotheek).
24hr Veterinary Service
Amsterdam
020 – 560 6360
Amsterdam (after 15:30)
0900 9551
The Hague (08:00 – 20:00)
070 – 325 5907
The Hague (weekends)
070 – 311 0307
Gas, electricity 24-hour number:
A 24-hour national number to call for electricity, gas or meter problems, if you suspect a gas leak, smell fumes or have a general power problem: 0800 9009.
Important information
The first Monday of the month at 12:00 noon, emergency sirens are tested. Do not be alarmed. In the event of a real emergency, turn on your television or radio to a local station for further information.
Useful numbers
Counselling
ACCESS Counselling Service Network
(also see Counsellor on Call)
0900 222 2377
Parnassia The Hague
070 – 391 6391
PsyQ International (8.30 until 17.30 and on Tuesday and Thursday from 8.30 until 20.00)
088 357 3478
(Netherlands Association for Outpatients’ Mental Health Care)
Sexual Abuse
Amsterdam
020 – 611 6022
Centre for Domestic Violence Amsterdam
020 626 3800 (8.00 – 23.00)
Emergency 06 10599458
The Hague
070 – 362 0496
Other locations
0900 899 8411
(Weekdays 09:00 – 23:00
Weekends 15:00 – 23:00)
SOS Distress
Amsterdam (24hr)
020 – 675 7575
The Hague (24hr)
070 – 345 4500
Rotterdam (24hr)
010 – 436 2323
Zoetermeer (20:00 – 02:00)
079 – 352 3737
Utrecht
030 – 294 3344
Some of these organisations are run by Dutch volunteers. If the volunteer cannot speak English, one will be found who can help. If the answer is a tape in Dutch, listen carefully – how to reach someone in person will be explained.
Helplines
AIDS infoline
0900 204 2040
(in English, Monday to Wednesday : 09.30 – 15.30, thursday and Friday: 13.30 to 15.30)
Alcoholics Anonymous (24hr)
020 – 625 6057
Alcohol and Drug Abuse
Amsterdam (drugs, alcohol)
Jellinek Drug and alcohol help center
088 505 1220
The Hague
Triora 088 358 3741
Rotterdam (drugs, alcohol & clinic)
IGHD verslavingzorg 010 423 2711
Domestic Violence
Centre for Domestic Violence Amsterdam
020 626 3800 (8.00 – 23.00)
Emergency – 06 10599458
The Hague (24hr, everyday)
070 – 392 5774
Rotterdam (24hr, everyday)
010 – 476 1680
Child Line (02:00 – 20:00 everyday)
0800 0432
Drugs Advice Clinic
Amsterdam
020 – 570 2355
The Hague Parnassia
070 – 391 7800
Lost and Found
Lost Something?
Go to www.verlorenofgevonden.nl, register what you lost and see if it is found. Always do a theft online declaration via www.politie.nl in case of theft or visit the policiebureau.
Found Something?
Report an object you found at: www.verlorenofgevonden.nl, and keep it at home. If no one comes to collect the object after one year, you can keep it. Handing in at the police station is no longer possible from January 2013.
For more information visit www.verlorenofgevonden.nl or thehague.com.
Credit Cards
Europass/Eurocheques
0800 – 0313
Eurocard (Mastercard)
030 – 283 5555
Giro Pass/Giros (24hr) (ING MAstercard)
058 – 212 6000
Visa Card issued inside NL (ABN AMRO)
020 – 660 0611
Visa Card issued outside NL
0800 022 4176
Amex
020 – 504 8000
Amex (after 20:00 and weekends)
020 – 504 8666
In a taxi
Amsterdam – 020 – 677 7777
The Hague – 070 – 555 5555
Rotterdam – 010 – 462 6060
In public transport or places
0900 9292
Embassies and Consulates
Find your Embassy or Consulate in the Netherlands: www.government.nl/issues/embassies-consulates-and-other-representations
