ACCESS NL > Living in the Netherlands > Emergency numbers and other useful information

Emergency numbers and other useful information

In this chapter, you may find useful details and numbers on: emergency numbers, Police stations, 24-hour medical service, 24-hour Gas/Electricity Number, Counselling and Helplines, Lost and Found,  Embassies/Consulates and useful Dutch words.

The Netherlands country code is +31.

Emergency Numbers

112 is the emergency number for fire, police and ambulance and so is only to be used in cases of real emergency, when every second counts.  112 is the emergency number throughout Europe.

Police stations

For police services, or for the Aliens’ police, first call 0900 8844. You will then be connected to your local police station or visit www.politie.nl

24-hour medical service

Family Doctor
Amsterdam

020 – 592 3434

The Hague (Huisartsendienst)

070 – 346 9669

Rotterdam (Huisartsenpost)

010 – 290 9888

24 hour information on phone numbers for doctors

(‘t Gooi, Almere, Amersfoort areas) and dentists (not all areas)

0900 1515(day time only)

0900 9359 (night time and weekend)

Dentist

Amsterdam

0900 821 2230

The Hague

070 – 311 0305

Rotterdam

010 – 455 2155

(17:00 – 08:00 answer phone in Dutch)

Local free newspapers list after-hours emergency numbers or contact your local pharmacy (apotheek).

24hr Veterinary Service

Amsterdam

020 – 560 6360

Amsterdam (after 15:30)

0900 9551

The Hague (08:00 – 20:00)

070 – 325 5907

The Hague (weekends)

070 – 311 0307

Gas, electricity 24-hour number:

A 24-hour national number to call for electricity, gas or meter problems, if you suspect a gas leak, smell fumes or have a general power problem: 0800 9009.

Important information
The first Monday of the month at 12:00 noon, emergency sirens are tested. Do not be alarmed. In the event of a real emergency, turn on your television or radio to a local station for further information.

Useful numbers

Counselling

ACCESS Counselling Service Network

(also see Counsellor on Call)

0900 222 2377

Parnassia The Hague

070 – 391 6391

PsyQ International (8.30 until 17.30 and on Tuesday and Thursday from 8.30 until 20.00)

088 357 3478

(Netherlands Association for Outpatients’ Mental Health Care)

Sexual Abuse

Amsterdam

020 – 611 6022

Centre for Domestic Violence Amsterdam

020 626 3800 (8.00 – 23.00)

Emergency 06 10599458

The Hague

070 – 362 0496

Other locations

0900 899 8411

(Weekdays 09:00 – 23:00

Weekends 15:00 – 23:00)

SOS Distress

Amsterdam (24hr)

020 – 675 7575

The Hague (24hr)

070 – 345 4500

Rotterdam (24hr)

010 – 436 2323

Zoetermeer (20:00 – 02:00)

079 – 352 3737

Utrecht

030 – 294 3344

Some of these organisations are run by Dutch volunteers. If the volunteer cannot speak English, one will be found who can help. If the answer is a tape in Dutch, listen carefully – how to reach someone in person will be explained.

Helplines

AIDS infoline

0900 204 2040

(in English, Monday to Wednesday : 09.30 – 15.30, thursday and Friday: 13.30 to 15.30)

Alcoholics Anonymous (24hr)

020 – 625 6057

www.aa-netherlands.org

Alcohol and Drug Abuse

Amsterdam (drugs, alcohol)

Jellinek Drug and alcohol help center

088 505 1220

The Hague

Triora 088 358 3741

Rotterdam (drugs, alcohol & clinic)

IGHD verslavingzorg 010 423 2711

Domestic Violence

Centre for Domestic Violence Amsterdam

020 626 3800 (8.00 – 23.00)

Emergency – 06 10599458

The Hague (24hr, everyday)

070 – 392 5774

Rotterdam (24hr, everyday)

010 – 476 1680

Child Line (02:00 – 20:00 everyday)
0800 0432

Drugs Advice Clinic

Amsterdam

020 – 570 2355

The Hague Parnassia

070 – 391 7800

Lost and Found

Lost Something?
Go to www.verlorenofgevonden.nl, register what you lost and see if it is found. Always do a theft online declaration via www.politie.nl in case of theft or visit the policiebureau.

Found Something?
Report an object you found at: www.verlorenofgevonden.nl, and keep it at home. If no one comes to collect the object after one year, you can keep it. Handing in at the police station is no longer possible from January 2013.

For more information visit www.verlorenofgevonden.nl or thehague.com.

Credit Cards
Europass/Eurocheques

0800 – 0313

Eurocard       (Mastercard)

030 – 283 5555

Giro Pass/Giros (24hr)    (ING MAstercard)

058 – 212 6000

Visa Card issued inside NL  (ABN AMRO)

020 – 660 0611

Visa Card issued outside NL

0800 022 4176

Amex

020 – 504 8000

Amex (after 20:00 and weekends)

020 – 504 8666

In a taxi
Amsterdam – 020 – 677 7777

The Hague – 070 – 555 5555

Rotterdam – 010 – 462 6060

In public transport or places
0900 9292

Embassies and Consulates

Find your Embassy or Consulate in the Netherlands: www.government.nl/issues/embassies-consulates-and-other-representations