ACCESS NL > What we do > Helpdesk


The ACCESS Helpdesk can be contacted by – Phone or Email, Monday-Friday from 10am – 4pm.

We endeavour to do our best to respond to inquiries within 2 working days. Making use of our database of ‘expat referred and preferred’ service suppliers we endeavour to always provide our clients with three options for the services they are inquiring about. Our Frequently Asked Questions are also available online – please use the categories on the home page or the search function for these. For questions not found get in touch and we will research for you, and provide guidance to how and where you will be supported best.

Expat centres from which we work:

You are also welcome to drop-by and speak to us in person, at one of the following expat centres. Please note, while no appointment is required, opening times do vary – please check before visiting.

The Hague:

Monday-Friday, 9am-5pm  at The Hague International Centre, City Hall, Spui 70, The Hague


Monday-Friday, 10am-4pm at IN Amsterdam, World Trade Center Amsterdam, I-tower, Strawinskylaan 1767, Amsterdam


Monday & Tuesday (9am-5pm), Thursday (1pm-5pm), Friday (9am-1pm) at International Welcome Center Utrecht Region, Stadsplateau 1, Utrecht


Monday & Wednesday 9am-5pm at Expat Centre Leiden, VVV Leiden (Tourist Information Centre), Leiden

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