I have just arrived in the Netherlands. What are the formalities I need to complete?
What is a BSN? Am I required to get one?
Do I need to legalise or translate my documents to register?
What is DigiD?
Will my driving licence be valid?
I am entitled to the '30% tax ruling'. Will my driving licence be valid?
What is a 'Certificate of Fitness' (VvG)? And when is it necessary?
Which insurances are most important in the Netherlands?
I am a student who has just arrived to the Netherlands. What are the formalities that have to be completed?
Is there any insurance that applies to me as a student?
What are the emergency numbers in the Netherlands?
In this chapter, you may find useful details and numbers on: emergency numbers, Police stations, 24-hour medical service, 24-hour Gas/Electricity Number, Counselling and Helplines, Lost and Found, Embassies/Consulates and useful Dutch words.
The Netherlands country code is +31.
112 is the emergency number for fire, police and ambulance and so is only to be used in cases of real emergency, when every second counts. 112 is the emergency number throughout Europe.
For police services, or for the Aliens’ police, first call 0900 8844. You will then be connected to your local police station or visit www.politie.nl
24-hour medical service
020 – 592 3434
The Hague (Huisartsendienst)
070 – 346 9669
010 – 290 9888
24 hour information on phone numbers for doctors
(‘t Gooi, Almere, Amersfoort areas) and dentists (not all areas)
0900 1515(day time only)
0900 9359 (night time and weekend)
0900 821 2230
070 – 311 0305
010 – 455 2155
(17:00 – 08:00 answer phone in Dutch)
Local free newspapers list after-hours emergency numbers or contact your local pharmacy (apotheek).
24hr Veterinary Service
020 – 560 6360
Amsterdam (after 15:30)
The Hague (08:00 – 20:00)
070 – 325 5907
The Hague (weekends)
070 – 311 0307
Gas, electricity 24-hour number:
A 24-hour national number to call for electricity, gas or meter problems, if you suspect a gas leak, smell fumes or have a general power problem: 0800 9009.
The first Monday of the month at 12:00 noon, emergency sirens are tested. Do not be alarmed. In the event of a real emergency, turn on your television or radio to a local station for further information.