I find it difficult and expensive to park my car in many major cities. Is there a way for me to park my car easier and cheaper?

There is a severe lack of parking space in most big cities in the Netherlands. In an effort to reduce congestion, many cities have a park and ride scheme (P+R- locaties). The driver parks at an organised, out of town location and then finishes the journey via public transport to the city centre. ANWB (the Royal Dutch Touring Club) lists all park and ride schemes in an area. This scheme is very helpful to many people for finding a parking space more quickly as well as for spending less on parking fees. You find the parking space via the routeplanner of ANWB on https://www.anwb.nl/verkeer/routeplanner?displayType=instructions.

Each city in the Netherlands has a Municipal Parking Department for all affairs related to parking such as parking permits. Please contact your municipality for further details.

 

 

What types of OV-chipkaart are there?

There are three different types of OV-chipkaart (chip card used to pay for public transport) to choose from:

  • Personal OV-chipkaart: this card is intended for the frequent traveller. To apply for a personal OV-chipkaart, you can pick up a paper application form at the counters for public transport companies or apply online at the Ov-chipkaart.nl.
  • Anonymous OV-chipkaart: designed for the infrequent traveller, this allows the holder to travel immediately, once you have added money to your card. It can be purchased at sales devices in stations, newsagents, supermarkets and public transport companies’ counters.
  • Business OV-chipkaart: the business OV-chipkaart. This card is offered to employees of companies by business card providers. If you have a business OV-chipkaart and have a question, please contact your business card provider. The contact details can be found on the front of your card.

How does the OV-chipkaart work?

The OV-chipkaart (chip card used to pay for public transport) must be purchased before you travel. To find a point of sale nearby visit the following website: https://www.ov-chipkaart.nl/en/service-points-finder

This address finder is very useful to find out where all specific OV-chipkaart services are located because services differ from location to location. Additional credit can be loaded onto your OV-chipkaart at vending and add value machines or at OV-chipkaart service points.

Cards must be validated at both the beginning and the end of a journey, by holding the card up to an OV-chipkaart reader. You can find them in various parts of the buses and trams. The card readers for trains are located on the platforms or at the entrance of the station. At the start of your journey, hold your OV-chipkaart up to the screen. The sound and light signal indicates your card has been read. When disembarking, check out by holding your card up to the screen. Checking in and out is also required when you transfer from one form of transport to another, except when you transfer from train to train.

When using trains, you always need to have at least a certain minimum credit on your card to be able to check in. The boarding fee can differ from one transportation company to another. The latest information can be found on https://www.ov-chipkaart.nl/en/travelling-on-balance

When you check out, the boarding fee will be refunded and you will be charged for the number of kilometres you travelled. If you do not check out, you will pay the full boarding fee. If you fail to check in or buy a valid ticket, you face a fine plus the fare for your journey.

What is the OV-chipkaart?

The smart-card system, the OV-chipkaart (chip card used to pay for public transport), is the form of paying for public transport. OV stands for openbaar vervoer (public transport). It resembles a bank card and contains an invisible chip and must be topped up before the start of any journey. The OV-chipkaart can be used on public transport all over the Netherlands.

For further details visit the website of the OV-chipkaart and select ‘English’ at the top right corner of the site to change the language: www.ov-chipkaart.nl.

Are there any subscriptions to travel cheaper by public transport?

Subscriptions are available for a particular route, for a discount outside rush hours, for unlimited travel by train or by other means of public transport as well. If you don’t know which subscription fits best, you can use the information on the Dutch Railroads (Nederlandse Spoorwegen – NS) website. It is the principal passenger railway operator in the Netherlands: www.ns.nl/en/season-tickets.

It is highly advisable that you drop into a service counter and ask for help when deciding which subscription would be the most adequate for your situation. For more information visit the NS website.

Where can I find dierenarts (veterinarian)?

There are good dierenartsen (veterinarians) and animal hospitals in the Netherlands. Ask neighbours or friends for a recommendation, or look up dierenarts on Google maps using the filter ‘search nearby’.

In addition,  you can look for a veterinarian of one of the following chains:

  • Anicura, www.anicura.nl
  • Evidensia, https://evidensiadierenziekenhuis.nl/

At https://cooperpetcare.com/animal-emergency-contacts-in-the-netherlands/ you can find contacts if your pet has an emergency.

 

You can also contact the ACCESS Helpdesk for a list of veterinarians in your area.

Do I need to register my pet in the Netherlands? And are there any costs involved?

Dogs must be registered with the gemeentelijke belastingdienst (municipal tax department), and a hondenbelasting (dog tax) is charged annually, calculated on the number of dogs in each household. You need to inform the municipality about the number of dogs you have. The number of municipalities charging dog tax is decreasing.

Other pets don’t need to be registered. However it is compulsory to have your dog chipped.  It is suggested to have your cat chipped as well. However, if it is born in the Netherlands it is not an obligation . Having your cat chipped is especially useful if it is lost, Then, it is easy to locate you as the owner and bring your cat home.

Although not compulsory, it could be a good idea to take out an insurance for your pet. Pet insurance can cover much of unexpected vet expenses in case of an injury, illness or damage to third parties. Some of the things you may consider when choosing a pet insurance could be:

  • Does the policy cover all chronic, congenital and hereditary conditions?
  • Is there a time limit on treatment per condition?
  • Is there a cost limit on treatment per condition?
  • Are there flexible coverage options to fit your budget and needs exactly?
  • Does the insurance cover for damage or injury caused to third parties?

Can I take my pet with me on the passenger’s cabin?

On flights of less than ten hours, many airlines will allow small cats or dogs to be taken with the passenger in the cabin (except travel to the UK and Hong Kong). Generally, the airline will only allow one pet per passenger and a maximum of two pets per cabin. The container for the pet must fit under the seat in front of you and must have a waterproof bottom and adequate ventilation. The Sherpa, Bergan and SturdiBag pet carriers are all airline compliant as long as the carrier is the proper size for your pet.

Please note that airlines will normally insist that you acquire a special travelling container for the pet animal. The rules regarding approved types of containers for cats, dogs, ferrets and birds flying in the cabin and as cargo were created by the International Air Transport Association (IATA) and for the most part have been accepted by the world’s airlines. We have listed below the minimum requirements for the containers but we suggest you to read the IATA requirements to travel with your pet:

  • The container must be large enough for the animal(s) to stand, turn around, and lie down
  • Both water and food bowls must be attached to the inside of the front door and be refillable from the outside of the container without opening the door
  • The container must have ventilation on all sides for international travel and three sides minimum for domestic travel
  • The container must have LIVE ANIMAL stickers on the top and sides in letters at least one inch tall
  • NO WHEELS. If the container has wheels, they should be removed or taped securely so that the kennel cannot roll
  • The container must be identified with your pet’s name and owner’s contact information. The best way to do this is to attach your pet’s information to the outside of the crate
  • Make sure to attach an extra copy of your pet’s health certificate to the container

In addition, airlines often have their own regulations. Please check with your airline well in advance.

What is a contactless payment?

Contactless is a payment feature that has been introduced by banks in the Netherlands (as in other countries) on their payment cards. The aim is to make small value purchases quicker and more convenient for both retailers and consumers. The idea is that by using the contactless facility on the debit card, the customer’s payment transaction will be quicker, as no cash needs to change hands and entering a PIN (Personal Identification Number) is not required.

When making payments of €25 or less, you can simply hold the card against the reader to pay – rather than inserting a card into the chip and PIN machine and entering a PIN. In just a few seconds, the payment will be completed and the lights on the reader will illuminate, confirming that the transaction has been approved. For higher amounts you can also use the contactless payment feature, but you will have to enter your pin code.

To use this feature, you should look out for retailers who display this payment reader sign.

What types of loans are available?

A wide range of loan facilities is offered by the Dutch banks. Personal loans (usually for a fixed term and a fixed interest rate during the term of the loan), overdraft facilities and credit loans (the ability to withdraw as much as you need and repay in full whenever you can afford to do so) are typical. They offer varying degrees of flexibility, but it is better to discuss your requirements in detail with your bank before deciding which type of loan will suit you best. Insurance to protect your repayments is available should you become unable to pay due to disability, unemployment, etc. Generally, anyone between the ages of 18 and 65 years who is a resident in the Netherlands and in possession of a residence permit (where applicable) and has proof of a regular income is eligible for a loan. All loan applications are also checked and registered with the Bureau Krediet Registratie – BKR (Central Credit Registration Agency). The loans must be fully repaid before leaving the Netherlands.