What if I want to use my PIN card abroad?

Most banks allow you to use your debit (PIN) card whilst travelling in Europe. However, there is a block to use your card outside of Europe. This action is intended to prevent fraudulent activity. If you wish to use your debit (PIN) card to access cash or make payments whilst travelling to a country outside of Europe, you can change this setting to world.  Alternatively, you can use your credit card to pay for goods or services whilst abroad. Normally there is no restriction on where you can use your credit card (as long as the seller accepts credit cards as a method of payment). Please note that you may be charged a fee for withdrawing money from a cash machine abroad using your credit card.

How do I use my PIN card?

A bank card is in the Netherlands often referred to as pin card or pin pass and can be used for wireless payments as well.

At the kassa (check-out points) in most shops in the Netherlands you will see a small numeric keypad. To pay with your debit card, insert the card and enter your PIN code (Personal Identification Number). The amount that you have spent will be debited from your account immediately. When making small payments, you can simply hold the card against the reader to pay – rather than inserting a card into the chip and PIN machine and entering a PIN code. This is called wireless paying. In just a few seconds, the wireless payment will be completed and the lights on the reader will illuminate, confirming that the transaction has been approved. For higher amounts you can also use the contactless payment feature, but you will have to enter your pin code.

You can also use the PIN card at a bank cash machine. The withdrawal limit may be lower if the cash machine is not from your own bank and you may incur a service charge. Your PIN card and PIN code are also needed to operate your internetbankieren (internet banking) login device.

How does a current account operate?

The betaalrekening (current account) is used for day-to-day banking activities, such as depositing or withdrawing money. Your salary is normally paid by your employer via electronic transfer into your current account. You can also use this account for paying for goods and services by direct debit or bank transfer. You normally do not earn any interest on a current account; however, most banks will charge a fee for its administration.

The current account operates from the day it is opened. After opening a current account, the bank will normally provide you with a debit card (PIN card) and an electronic identifier for use with secure internetbankieren (internet banking).

When your debit card is ready for collection, the bank will either send it to you by post or notify you when it is ready.  For the latter, you will have to go to the banking personnel, presenting your passport or other acceptable identification document. Your PIN (Personal Identification Number) code will be sent to you separately by post. This is a personal four-digit number needed to access your bank account using the electronic identifier for internet banking, to check your balance and withdraw cash from a pinautomaat (bank cash machine or ATM) or to pay using your card for goods and services in shops and restaurants. The bank will expect you to memorise your PIN number, which must not be divulged to any other person. If you find it hard to remember your PIN number, you can change it at your bank’s cash machine.

What are the accounts and services offered by banks?

The types of accounts offered are:

  • Betaalrekening (current account)
  • Spaarrekening (savings account)
  • Vreemde valuta rekening (foreign currency account)

Other services that banks may offer include:

  • debit (PIN) and credit cards
  • internet banking (internetbankieren), also on your phone
  • investments (beleggingen)
  • private banking (requirements can differ per bank)
  • insurance (verzekering)
  • loans (leningen)
  • mortgages (hypotheken)
  • fixed-term deposits (spaardeposito’s)
  • life insurance (levensverzekering)

What are the requirements to open up a bank account?

You are advised to check with the local branch of your chosen bank for their specific requirements. The usual requirements are:

  • proof of identity (passport or identity card)
  • official proof of address, such as a tenancy agreement
  • your burgerservicenummer – BSN (citizen service number) In case of a delay in the registration process, ABN AMRO , ING and Bunq offer the possibility to open an account without a BSN and provide it within 90 days. You can find more information about the procedure for Bunq on https://together.bunq.com/d/2970-why-do-i-need-to-fill-in-a-taxpayer-identification-nu
  • proof of your income, unless you are only opening a spaarrekening (savings account). Your contract of employment or three consecutive pay slips will be accepted by most banks as proof.

A valid phone number (preferably a Dutch number) for communication purposes if you are staying for more than four months. As a new client, the bank may wish to check your credit history. Hence, the bank may instigate a credit check and register you with the Bureau Krediet Registratie – BKR (Central Credit Registration Agency).

How can I open a bank account?

To manage your day-to-day finances, you will need a current or payment account called a betaalrekening in Dutch. Before opening a bank account, you need to be a legal resident of the Netherlands. You should register yourself with the municipality where you reside to make your stay legal (please have a look at our ‘First three months in the Netherlands‘  https://access-nl.org/relocating-to-netherlands/first-three-months/formalities/ for more information). As soon as you have completed your registration and have been given your burgerservicenummer – BSN (citizen service number), you can go to any bank of your choice to open a bank account.

In case of a delay in the registration process, ABN AMRO, ING and Bunq offer the possibility to open an account without a BSN and provide it within 90 days. You can find more information about the procedure for Bunq on https://together.bunq.com/d/2970-why-do-i-need-to-fill-in-a-taxpayer-identification-number (note: a taxpayer identification number is in the Netherlands your BSN) and for ABN AMRO 

The major retail banks in the Netherlands having their websites in English are ABN AMRO and ING Bank (limited information in English).

What is the currency in the Netherlands?

The monetary currency of the Netherlands is the euro, and Eurozone countries share the same euro bank notes and coins. There are seven bank note denominations (5, 10, 20, 50, 100, 200 and 500 euros) and eight coins denominations (1 and 2 euros and 1, 2, 5, 10, 20 and 50 euro-cents). In the Netherlands, very few establishments will accept the 500 euro note and most small shops including supermarkets will not accept 100 and 200 euro notes and coins of 1 and 2 cents notes either.  If you pay cash, the amount will be rounded off  to the nearest  5 cents, e.g.  €10.13 will become €10.15 while €10.12 will become €10.10. If you pay with your bank card you will pay the exact amount.