Dutch social security and benefits

The monetary currency of the Netherlands is the euro, and Eurozone countries share the same euro bank notes and coins. There are seven bank note denominations (5, 10, 20, 50, 100, 200 and 500 euros) and eight coins denominations (1 and 2 euros and 1, 2, 5, 10, 20 and 50 euro-cents). In the Netherlands, very few establishments will accept the 500 euro note and most small shops including supermarkets will not accept 100 and 200 euro notes and coins of 1 and 2 cents notes either.  If you pay cash, the amount will be rounded off  to the nearest  5 cents, e.g.  €10.13 will become €10.15 while €10.12 will become €10.10. If you pay with your bank card you will pay the exact amount.

Buying a property in the Netherlands is relatively straightforward but there are some steps you need to take.

Finding a makelaar (real estate agent)
Buying a property without a makelaar is legal but not advisable. In the Netherlands you can work with only one  makelaar, unlike other countries. When house hunting, submit a list of the characteristics you are looking for in a house to your makelaar. This enables your makelaar to make a selection of interesting properties for you to visit. To make sure that you get proper help, contact a makelaar who is experienced at buying houses for expats.

The makelaar can help you from the beginning to the end of the house hunting process, including the technical inspection, the negotiations, the understanding of the bidding system along with the administrative work that comes with buying a house.

The Dutch method of punctuating numbers and decimals is exactly opposite to the English system. Therefore, for example, twenty-five euros and fifty euro-cents would be written as €25,50 and five thousand two hundred euros would be shown as €5.200. Round figures are written with a comma and a dash after the number: e.g.15 euros is €15,-.

When you buy a house, you have to pay the overdrachtsbelasting (property transfer tax) which is calculated based on a fixed percentage of the sale price agreed with the seller. No overdrachtsbelasting has to be paid if you get (part of) a house through divorce, marriage or inheritance. Currently (2021) the overdrachtsbelasting (transfer tax) is 2%.

You can leave your savings and investments in your home country, but you have to inform the Dutch tax authorities about them when filling in your tax form. A holiday house or second dwelling in your home country will have to be declared too, but normally a double taxation deduction can be requested.

When buying, a verbal contract is no longer binding (contrary to rental agreements). A purchase agreement will need to be drawn up. After signing, you have three working days to change your mind and you also get a couple of weeks to obtain a mortgage from a bank.

Yes, there is a lawful period which is valid for three working days. During this period, you are legally allowed to turn down the property.

It is also standard to have a clause that allows you to pull out in case you cannot secure a mortgage. Always check if this clause is in your contract. In case you are unable to get a mortgage, you need to provide proof of this from two different banks; otherwise you face financial liabilities up to 10% of the deposit.

The types of accounts offered are:

• Betaalrekening (current account)
• Spaarrekening (savings account)
• Vreemde valuta rekening (foreign currency account)

Other services that banks may offer include:

• debit (PIN) and credit cards
• internet banking (internetbankieren), also on your phone
• investments (beleggingen)
• private banking (requirements can differ per bank)
• insurance (verzekering)
• loans (leningen)
• mortgages (hypotheken)
• fixed-term deposits (spaardeposito’s)
• life insurance (levensverzekering)

A Vereniging van Eigenaren – VvE (association of owners) is responsible for, and makes decisions about, the common parts of a building and the ground that belongs to it. Their work consists mainly of making decisions about maintenance and use of these common areas. For apartments, it is law nowadays to have a VvE. The fire insurance for the building is always arranged through the VvE. The details of the property and the obligations towards it will be registered in your purchase contract.

If you buy a passenger car, motorcycle or delivery van in the Netherlands, or bring it to the Netherlands from abroad, you are liable to pay various taxes. One of these taxes is known as belasting van personenauto’s en motorrijwielen – bmp (private motor vehicle and motorcycle). If you buy a vehicle from a main dealer or importer, then bmp will usually already have been included in the purchase price for the vehicle.

If you bring your own vehicle to the Netherlands (importing it), you will be required to make a declaration and pay tax which is calculated on the value of the vehicle, its CO2 efficiency rating and the type of fuel that it uses. You may also be liable to pay customs duty and BTW (VAT), depending on how long you have owned the vehicle. You can gain an exemption from paying the bpm if you have lived in another country for at least one year and can prove that you have had the car in your possession for at least six months prior to moving to the Netherlands.

Please note that if you import your own vehicle, you cannot sell it within twelve months from the date of registration. If you do so, you will have to pay the tax which was exempted at the time you imported this car.

The betaalrekening (current account) is used for day-to-day banking activities, such as depositing or withdrawing money. Your salary is normally paid by your employer via electronic transfer into your current account. You can also use this account for paying for goods and services by direct debit or bank transfer. You normally do not earn any interest on a current account; however, most banks will charge a fee for its administration.

The current account operates from the day it is opened. After opening a current account, the bank will normally provide you with a debit card (PIN card) and an electronic identifier for use with secure internetbankieren (internet banking).

When your debit card is ready for collection, the bank will either send it to you by post or notify you when it is ready.  For the latter, you will have to go to the banking personnel, presenting your passport or other acceptable identification document. Your PIN (Personal Identification Number) code will be sent to you separately by post. This is a personal four-digit number needed to access your bank account using the electronic identifier for internet banking, to check your balance and withdraw cash from a pinautomaat (bank cash machine or ATM) or to pay using your card for goods and services in shops and restaurants. The bank will expect you to memorise your PIN number, which must not be divulged to any other person. If you find it hard to remember your PIN number, you can change it at your bank’s cash machine.

Notaries occupy a special place in the world of legal professionals in the Netherlands, alongside advocaten (attorneys-at-law), deurwaarders (bailiffs) and belastingconsulenten (tax advisors). Notaries are authorised to draw up deeds, especially concerning: family law, property law and corporate law

Under the Dutch legal system, a notaris (notary) is required to weigh up and balance the interests of all the parties to a legal transaction. A notary is independent of all parties. For example, when a property is transferred, a notaris acts for both the seller and the buyer.

The various forms of direct taxation (for the individual) are:

Income tax

This tax is deducted from your salary at the source and is also applied to other forms of earnings that you must declare. Income tax is a ‘tiered’ tax in that the percentage of tax taken relates to the size of your salary and is taken in steps. You can find the latest information on the belastingdienst (tax office) website.

Inheritance tax

You must pay inheritance tax if you are have inherited more than the exemption amount. The amount of money that you can inherit before having to pay tax is dependent upon your relationship with the deceased. In certain situations, you may not have to pay any inheritance tax.

Gift tax

You will be liable to pay tax on a gift you receive, if the value of the gift is over a certain amount in any one tax year.

Transfer tax

If you buy a house or other property, then you usually have to pay transfer tax. The transfer tax applies if you are the legal or beneficial owner of: property, rights in real estate, shares in immovable bodies (i.e. buildings).

It should be noted that your personal situation (non-working partner for example), type of work, residency status and other assets and earnings (particularly from abroad) will affect your position with respect to what taxes you must pay.

Apart from providing legal advice, a notaris (notary) also records agreements, either because the law requires it or it is in the parties’ request. The formal deed drawn up by a notary constitutes definite proof that the date and the parties’ signatures are correct. A notary is required to retain the original deeds and to issue the parties with certified copies.

The law requires a deed for a number of agreements and legal transactions such as transferring a property in the Netherlands and creating or cancelling mortgages. Normally, the procedures involved are as follows:

Lawful period to ‘think over’

This is known in the Netherlands as wettelijke bedenktijd. Through this act, a verbal agreement should be written down in a voorlopige koopakte (provisional purchase deed). This is valid for three working days so that the buyer can change her/his mind. During this period, you are legally allowed to turn down a property, and you can hire experts to inspect the property. Ask your agent for further details.

Agreement of sale

Once the deal has been made, the selling agent will draw up a koopakte (purchase deed) and will invite you to sign the purchase deed. Ensure that you have thoroughly and carefully read through the purchase deal. Do make sure that all the agreements are mentioned in the purchase deed before you sign. Only in Amsterdam is the notary involved in this part of the process and can help you with legal advice on judicial questions and terms of sales, etc. In the rest of the Netherlands the selling and purchase agent will do this part together with their clients.
Once all the parties involved have signed the deal, the notary will organise the transfer. He or she will draw up the akte van levering (the terms of delivery) for the handover. He or she will also help with the hypotheekakte (deed of terms and conditions of mortgage). The buyer is free to choose his or her own notary. The purchase deed includes a penalty clause in case any of the parties do not comply with its terms.

It is advisable to discuss the marital situation or registered partnership with the notary; it may have legal consequences while selling the property. A marriage or registered partnership in ‘general community of property’ means that all the property and debts of each partner are shared. The same holds true if you have an official cohabitation agreement older than five years, unless you have a notarised statement indicating otherwise (i.e. a prenuptial agreement or similar).

Once both the parties have signed the deed of purchase, the deal is closed and the property is technically yours. A verbal agreement is not binding. An important clause in the purchase deed is that the deed can be cancelled if the buyer cannot obtain the necessary finances – the financial clause. This financial clause has an expiration date normally after five weeks; within that period the mortgage has to be finalized. Between the provisional and the final purchase deed, which is usually on the day you get the key to the house, all details referring to the mortgage are finalised. Your mortgage provider will request an appraisal report (by an independent real estate agent) for assessing the value of the mortgage in relation to the value of the property.

Registration

The notary will register all deeds at the kadaster (land registry). This includes the leveringsakte (deed of conveyance) and the hypotheekakte (mortgage deed). All necessary papers will be drawn up by the notary, such as a deed of transfer. He or she will check all these papers for you.

Deposit or prepayment

A waarborgsom (deposit) of 10% of the purchase price or more has to be transferred by the buyer to the notary after the sale agreement has been made. In the meantime, it is wise to get a home inspection done by a technical expert. The deposit is made by the buyer to the account of the notary. A bank guarantee is also accepted as an alternative to a deposit. Before the final payment you can ask your agent to note down the meter readings and check the house to be sure that it has been vacated as agreed.

Judicial transfer

The levering or judicial transfer of ownership of the property is done by the notary on the day of the transfer mentioned in the purchase deal, and takes place at the office of the notary. The actual delivery of the property occurs when the keys are handed over.

A bank card is in the Netherlands often referred to as pin card or pin pass and can be used for wireless payments as well.

At the kassa (check-out points) in most shops in the Netherlands you will see a small numeric keypad. To pay with your debit card, insert the card and enter your PIN code (Personal Identification Number). The amount that you have spent will be debited from your account immediately. When making small payments, you can simply hold the card against the reader to pay – rather than inserting a card into the chip and PIN machine and entering a PIN code. This is called wireless paying. In just a few seconds, the wireless payment will be completed and the lights on the reader will illuminate, confirming that the transaction has been approved. For higher amounts you can also use the contactless payment feature, but you will have to enter your pin code.

You can also use the PIN card at a bank cash machine. The withdrawal limit may be lower if the cash machine is not from your own bank and you may incur a service charge. Your PIN card and PIN code are also needed to operate your internetbankieren (internet banking) login device.

In most cases the costs for giving birth are covered by the Dutch health insurance. However, you will have to pay the costs yourself if you decide to give birth in a hospital or birth centre without a medical necessity for doing so. Sometimes the additional insurance covers some of the costs. Please check with your insurance about what is covered.

On top of the direct taxation for individuals, there are also various indirect taxes charged by the Dutch government. Below are some of the main taxes which are likely to affect you:

• Tax on the value of goods and services sold to you that is Btw-belasting toegevoegde waarde (VAT). This is levied at either 9% or 21% depending on the nature of the goods or services
• Excise duty is levied on goods which contain alcohol, tobacco or on fuels such as petrol, diesel or Liquefied Petroleum Gas (LPG)
• Consumer tax is applied to some alcohol-free drinks, for example: fruit juices and vegetable juices, mineral water and beverages such as lemonade
• Taxes on purchasing or importing private cars and motorcycles whilst living in the Netherlands

Most banks allow you to use your debit (PIN) card whilst travelling in Europe. However, there is a block to use your card outside of Europe. This action is intended to prevent fraudulent activity. If you wish to use your debit (PIN) card to access cash or make payments whilst travelling to a country outside of Europe, you can change this setting to world.  Alternatively, you can use your credit card to pay for goods or services whilst abroad. Normally there is no restriction on where you can use your credit card (as long as the seller accepts credit cards as a method of payment). Please note that you may be charged a fee for withdrawing money from a cash machine abroad using your credit card.

Notaries are free to set their own fees. The fees are based upon tariffs or rates, (which vary depending on the sale price of the property and on the amount of the financial loan) and it is sometimes possible to negotiate the notary fees and the percentage charged by the notary. It is advisable to contact more than one notary, in order to compare fees.

The tax year in the Netherlands runs from 1 January to 31 December inclusive. You are normally required to complete and submit your belastingaangifte (tax return) before 1 May following the end of the tax year.

Yes, you can do so. However, if you arrange something in the Netherlands, such as a lifetime annuity, it may cause problems getting the money when you have left the Netherlands. Therefore, it is important to get in touch with a financial advisor who is familiar with problems expats may have.

It pays to visit a bank or mortgage broker for free advice before you start considering buying property to get an idea of the total costs involved. In general, about 10% of the purchase price will be needed on top to pay for various taxes and fees:

• Hypotheekkosten (mortgage fee): around 1%
• Taxatierapporten (valuation/appraisal costs): if a mortgage is needed. Costs between 300-1,000 euros
• Makelaarkosten (real estate agent fees): not always involved but if it applies, costs vary between 1-2 percent of the price of the property
• Notariskosten: the notaris (notary) is needed to register the sale and the mortgage. It is usually between 1,000-3,000 euros

Note that the deposit on the property is 10% of the purchase price, paid six weeks after the purchase agreement has been signed. This may be replaced by a bank guarantee issued by a Dutch bank.

iDEAL offers the possibility to make online payments in a reliable, secure and easy way. Payments can be made by using the mobile banking app or the online banking environment of your own bank. iDEAL is a direct online transfer from your bank account to the bank account of a company.

Several banks offer the function to pay in shops using your smartphone. The systems used for these mobile payments require a special app that serves as a wallet. This is usually linked to your bank account, which allows your phone to serve as a debit card.

The Payment Services Directive (PSD) regulates payment services in the European Economic Area (EEA). Originally introduced in 2007, the revised version  that came into force in 2019 is known as PSD2.

The most important changes for consumers are:

• Webshops are allowed to charge additional costs for the payments, but only the costs that the webshop has to make for that payment. An exception has been made for credit cards. In addition it is allowed to charge extra costs to discourage use of inefficient payment methods.
• Access to your banking account by third parties. The bank must give third parties access to your bank account under the condition that you have given permission for that. This third party must have permission from the Dutch banking authority (De Nederlandse Bank) or a banking authority from another EU country. An example of this is a party that offers digital expenditure books. Such a company has direct access to all your banking accounts, even if you have accounts with several banks (if you give this company permission to have access to all your bank accounts). In such a way you can get a complete overview of your income and expenses.

The wisselkoers (exchange rate) is fixed every day and will be posted wherever you exchange money. The rate does not vary from one company to the next, although the charge for exchanging money may differ. The most common place to exchange money is at GWK Travelex offices which can be found in all the major cities throughout the Netherlands (as well as Schiphol Airport). It is not possible to exchange foreign money at banks any more, as most branches do not handle cash other than to replenish their cash machines.

Acceptgiro’s (transaction forms) are a widely-accepted method of payment in the Netherlands and have been used by businesses and domestic users for decade. It is based on a paper acceptgiro form, which is made available by a creditor (usually a business), but nowadays it can be used for online banking too.

Bills are generally paid by bank transfer. You receive an invoice and an acceptgiro form from the company concerned, sometimes with the payment details already filled in. You add your signature and fill in the number of your bank account and mail the form back to your bank. You can also drop your acceptgiro directly in the dedicated letterbox at the bank. Most people are now using it via internet banking.

If you wish to make an investment, you will have to open a separate investment account. Your bank will normally offer you three different approaches. If you are experienced in making investments, you can simply instruct the bank to buy stocks and shares for you. Alternatively, you can ask the bank for advice before making any investment or you can let the bank make decisions regarding what investments to make on your behalf. This third option is called vermogensbeheer (managed portfolio fund). You will usually be given a choice of various types of managed fund, depending upon how much risk you are willing to take on your initial investment. Needless to say, the higher risk funds may yield larger returns, but normally require a commitment for considerable time (more than 10 years). Depending on the bank, you can directly purchase shares on the Nederlandse effectenbeurzen (Dutch stock exchange) as well as from some overseas markets. Managed funds will typically be managed by the bank’s own fund managers (and include investments in liquid assets, bonds, real estate and shares). The bank will charge a fee for administering your investment portfolio.

For those new to the Netherlands, the Dutch tax system can seem complicated. It is not helped by the fact that much of the online government information on tax is only provided in Dutch (the English pages are intended for non-resident taxpayers).

The Netherlands is a socially aware country and you can expect to pay a substantial proportion (up to 52%) of your salary in taxes. There are many other forms of direct and indirect taxation levied by the Dutch Government to raise revenue.

Direct taxation is applied to both individuals (who are either living, working or obtaining income in the Netherlands) and to commercial organisations.

A wide range of loan facilities is offered by the Dutch banks. Personal loans (usually for a fixed term and a fixed interest rate during the term of the loan), overdraft facilities and credit loans (the ability to withdraw as much as you need and repay in full whenever you can afford to do so) are typical. They offer varying degrees of flexibility, but it is better to discuss your requirements in detail with your bank before deciding which type of loan will suit you best. Insurance to protect your repayments is available should you become unable to pay due to disability, unemployment, etc. Generally, anyone between the ages of 18 and 65 years who is a resident in the Netherlands and in possession of a residence permit (where applicable) and has proof of a regular income is eligible for a loan. All loan applications are also checked and registered with the Bureau Krediet Registratie – BKR (Central Credit Registration Agency). The loans must be fully repaid before leaving the Netherlands.

A credit card is a separate bank card used to effectively pay for goods and services or to access cash using credit from the bank. A bank credit card usually provides customers with the benefits of protection against fraud and can be used worldwide, including for internet purchases. The credit card will have a monthly spending limit and all costs incurred must be repaid within a given time period, if interest charges are to be avoided. There is normally an annual fee charged by the bank for owning a credit card. In the Netherlands, most commercial banks have an arrangement with either MasterCard or VISA. The bank may choose to give you a credit card straight away, or after a certain period of time whilst they establish your spending patterns and that you have a regular source of income.

Unlike in some other countries such as the US or UK, the facility to pay by credit card in shops, supermarkets and restaurants is less widely available in the Netherlands. This is because the retailer or restaurant is charged a fee by the credit card company. Hence, the Dutch tend to use their credit cards only for internet purchases, high value purchases and whilst travelling abroad to pay for items or to withdraw cash from cash machines.

There has been a huge growth in the use of internetbankieren (internet banking). More than 70% of bank customers use internet banking and all Dutch banks offer this facility. Internet banking provides the benefit of being accessible 24 hours a day, 7 days a week (although some banks may operate with time restrictions).

Not only the traditional banks offer internetbankieren, but there are also some banks without any physical offices that only offer banking via the Internet. Examples are Bunq and Knab. These banks are just as legal as any other Dutch bank.

Not only is internet banking easy for paying your regular monthly bills, but it offers the possibility to monitor and manage your own bank accounts. Transfers into and out of your personal or savings accounts, international transfers, and managing your investments are just a few of the many things you can do online.

In order to access your bank account details online, you will need to log in to your bank’s website using your electronic identifier provided by the bank and your debit (PIN) card. Follow the instructions which appear on the computer screen to log in.

Most banks now provide an app which can be downloaded to your smartphone or tablet. The banking app allows you to access your bank services via the Internet, such as to check your account balance and view your transaction history, as well as conveniently make payments and look up your receipts and payments. You can also find out the status of your investments, inform yourself of the latest financial news and stock market.

Several banks even have an app to pay back small loans very quickly. Tikkie, an initiative from ABNAMRO, is the most popular one. It is a free app for iPhone and Android to send payment requests using WhatsApp or text messages. You only need a smartphone and a Dutch bank account. Recipients don’t need to have the Tikkie app installed themselves.

If you believe that you have lost your PIN card or had it stolen, then visit or call your bank right away. To find the telephone number to report a lost or stolen card, type on the search function of your bank’s website ‘verloren’ or ‘gestolen’. These contact numbers are usually available 24/7.

Contactless is a payment feature that has been introduced by banks in the Netherlands (as in other countries) on their payment cards. The aim is to make small value purchases quicker and more convenient for both retailers and consumers. The idea is that by using the contactless facility on the debit card, the customer’s payment transaction will be quicker, as no cash needs to change hands and entering a PIN (Personal Identification Number) is not required.

When making payments of €25 or less, you can simply hold the card against the reader to pay – rather than inserting a card into the chip and PIN machine and entering a PIN. In just a few seconds, the payment will be completed and the lights on the reader will illuminate, confirming that the transaction has been approved. For higher amounts you can also use the contactless payment feature, but you will have to enter your pin code.

To use this feature, you should look out for retailers who display this payment reader sign.

The IBAN code, which stands for ‘International Bank Account Number’, has been introduced to standardise the identification of bank accounts within the European Union.  In the Netherlands, the IBAN reference number consists of your current bank account number preceded by the country code NL, a 2-digit control number and the (abbreviated) name of your bank. For example: NL89-BANK-0123-4567-89.

Contactless cards are secured by the same advanced technology that underpins chip and PIN. Although a contactless transaction does not require a PIN to be entered, from time to time the terminal may ask that the cardholder undertake a full contact chip and PIN transaction. This is designed to deter fraudulent use should the card be lost or stolen; each time a PIN is used it re-affirms that the cardholder is in possession of their card.