ACCESS NL > ACCESS Partners > Housing in the Netherlands > !WOON
!WOON is a tenant support agency funded by the City of Amsterdam. Within Amsterdam !WOON provides professional advice and support for tenants and owner-occupants, confidentially and free of charge.
There are many rules and regulations protecting tenants’ rights in the Netherlands. !WOON can advise internationals on these rights, and provide comprehensive information regarding renting a property in Amsterdam. When expat tenants become more aware of Dutch rules and regulations regarding housing, they greatly improve their chances of being treated fairly in the Dutch housing market.
For trusted advice on everything from moving into maintenance; house hunting tips to leases and fees, refer to the website for a list of branches and contact details. There you will also find a section with the frequently asked questions in topics such as energy, rent, gas, solar energy, etc. Some of the common topics like security of tenure, deposits, agency fees, rent, service charges, maintenance problems, etc. are also discussed briefly in their publications. Information is provided in Dutch as well as in English.
!WOON has offices all over the city with regular walk-ins (no appointment necessary). There is also a special department for extreme situations involving intimidation etc, called the Meldpunt.
You can learn more about !WOON by visiting their social media: