ACCESS NL > About ACCESS > How we do it

How we do it

How does ACCESS serve the international community of the Netherlands, and fulfill its mission, to ‘provide unique, comprehensive and essential services nationally, through the expertise and experience of its volunteer expatriate community‘?

We do so in many, inter-related ways.

The volunteers

First and foremost of course, by attracting, recruiting and providing our volunteers with the opportunity to serve, work in a team, build & create a community for themselves, contribute their skills, knowledge, experience and empathy. For, without our volunteers, and what we offer them, we would not be able to do anything else. Through our teams we can research the answers to frequently asked questions; we can respond to phone-calls and emails from the public; be a welcoming face at expat centres, fairs and events; produce a Magazine with content intended to support people feeling at home and manage our supportive networks.

The Counselling Services Network and the ACCESS Training Network

From the very start, the ACCESS model relied on providing ‘curative’ support to the community. Making available a network of expatriate experienced psychologists to respond to calls for help from the community. Since its inception, ACCESS has had Counsellors on call to receive calls from individuals seeking support for their ‘mental well-being’, and referring them to the most relevant support – be it in terms of language, location or need. The Counselling Services Network (CSN) has been at the heart of ACCESS since 1986. It consists of licensed professionals with practices all over the Netherlands, which regulates itself and is coordinated by an ACCESS Focal Point.

The ACCESS Training Network (ATN) is an extension of the support we can provide. ACCESS Trainers provide training opportunities on topics of relevance to the international community ACCESS serves, in English or other languages. Trainers who work with ACCESS are vetted for their relevancy to the international community. These trainers offer courses aimed at providing opportunities for personal growth; supporting the development of ‘community’; learning something new; preparing for a new direction; cultural adaption; as well as pregnancy and childbirth.

Both the CSN as well as at ATN are the Supportive Networks ACCESS relies on for its day-to-day operations.

Our Partnership programme

All of this is made possible by the support of our Partners – who, like us, are invested in supporting the international community. Their financial contributions to ACCESS allow us to do the rest. Partners, like our volunteers, counsellors, trainers and patrons are screened for their relevance to the community, the services they provide and referrals from internationals.  Information about our partnership opportunities can be found here. Employers, wishing to support their international staff members, and their families, and who support ACCESS are referred to as Patrons. To find out more about these possibilities please contact the ACCESS Executive Director.