ACCESS NL > Housing in the Netherlands > Renting a house in the Netherlands > I have some issues and contract disputes with my landlord on the room/house that I am renting. Can ACCESS provide me with some legal advice or is there a legal authority that I can go to or consult regarding these issues?

Renting a house in the Netherlands

How can I avoid scams when looking for a rental property?

What are the standard practices for renting via a makelaar (real estate agent)?

Am I required to pay a commission fee?

What is the process of finalising the deal while renting a property?

How about taking possession?

I have rented a house and some repairs are needed. Who is responsible for this: the landlord or I?

What should I do when I want to hand the property back to the landlord?

I have some issues and contract disputes with my landlord on the room/house that I am renting. Can ACCESS provide me with some legal advice or is there a legal authority that I can go to or consult regarding these issues?

ACCESS cannot offer legal advice directly. However, the following organisations can assist you concerning disputes with your landlord:

  • Fair rent commission (Huurcommisie): this is an independent organisation that mediates differences between you and the landlord about maintenance, rental price and costs of additional services. You can visit their website on www.huurcommissie.nl (in Dutch only) or contact them for free and in English. Their telephone number is: 1400. The huurcommissie only deals with issues between tenant and landlord when it is social housing (generally up to about €710 rent /month). If you have rented a house which does not qualify as social housing, you can ask the huurcommissie to perform a check if the rental price is acceptable. This should be done within six months after the start of the rental contract
  • Dutch Legal Desk (Het Juridisch Loket): this is a legal desk that will help you with legal questions including those about property rentals. You may contact them via their website Juridischloket.nl (in Dutch only) or call them at 0900 8020 (€0.25/c per minute)
  • De Geschillencommissie: this is an arbitration board that handles complaints you may have, for example, against a landlord. You can visit their website at Degeschillencommissie.nl (in Dutch only)
  • Het Sociaal Raadsliedenwerk (SRW): the Social Work Counsel offers free advice and information on socio-legal services. You can locate the closest office to your location on their website Socialwerknederland.nl (in Dutch only) or contact them at info@sociaalwerk.nl.
  • WOON: this is an independent not-for-profit organisation formerly known as Wijksteunpunten Wonen and merged with Amsterdams Steunpunt Wonen. It offers free advice and support on tenancy rights if you live in Amsterdam. It is funded by Amsterdam city council and their services, and other services have expanded to include support for homeowners and potential buyers. You can visit their website on www.wooninfo.nl/english.

If you need a list of lawyers in your area who could offer you legal advice, please contact the ACCESS Helpdesk here.

I have signed my rental contract but I realise only now that some things in the contract are not fair. What can I do about it?

The contract is in my partner’s name and she/he is leaving the Netherlands. May I continue living in the house?

How can I get water, electricity and gas connections?

How can I get connected to telephone, Internet and TV?

Are there any special rules for collecting household waste?