If you have mental health problems, you need to discuss this with your huisarts (GP). He/she can provide you with a referral to a psychologist. You will need this referral in order to get the costs covered by your health insurance.
Depending on the severity of your problems there are three options:
ACCESS offers a Counselling Service Network (CSN) of licensed professionals with practices all over the Netherlands. Counsellors are men and women who are psychologists, mental health counsellors and social workers from a variety of cultural backgrounds. All counsellors have a minimum Master’s level degree with at least two years’ supervised work experience. Every month, two ACCESS counsellors are on-call; they can provide a free referral to a member of the ACCESS CSN who can best assist you. You can find out here which counsellors are on call.
Some insurers have helpdesks which will assist you in finding a registered practitioner who speaks your language or who shares your cultural background. Otherwise you can check the Counselling Service Network (CSN) to find a practitioner in your area.
If you need psychological help, the costs are covered by your basic insurance. Keep in mind that if your basic insurance is of natura (in kind) policy, you will only be covered if you go to a psychologist who is contracted by your insurance. It is advised to contact your insurance company to find out which psychologists are contracted.
In certain cases, you may have to pay your eigen risico (deductible) first.
Sometimes the health care professional at the GP’s practice can help you. This counts as a treatment from the GP and is exempted from your eigen risico.
You get only reimbursed if your mental health provider is recognised in the Netherlands. This means he/she needs to have a so-called BIG (Beroepen in de Gezondheidszorg , Professions in Healthcare) registration.
If you don’t get reimbursed because your mental health provider is not BIG registered, you may be able to deduct the costs from your taxes (depending on your income). Please check with your tax advisor if you qualify for this.
Please note that some treatments are not covered such as: