ACCESS NL > Counselling > On Call

On Call

PLEASE NOTE: the numbers below are for ‘psychological’ support and/or recommendations ONLY.

For ALL other inquiries, we direct you to our Helpdesk.

Counsellors on call for June 2024

  • Stephanie Baumgarten, 06 5514 3667
  • Ann Kuis, 06 3156 5449
Counsellors are on call from 8:30 to 20:30 daily (except weekends and public holidays).
You can contact an on call Counsellor either by phone, or by clicking the following link to fill out a form which will be sent directly to the on call counsellors.

If you phone, and reach an answering machine, please leave a message mentioning ACCESS. An on call Counsellor will call you back to discuss your situation and recommend a counsellor from the network for you.

There is no charge for your initial contact with an on call Counsellor but any consultations arranged thereafter will be charged according to what is agreed upon between you and the Counsellor. If you have a referral letter from your huisarts, a course of counselling may be covered by your medical insurance policy although eigenrisico still applies, i.e. you may initially have to pay some of the amount yourself. It is advisable to check with your insurance company to obtain further information.

PLEASE NOTE: If you are experiencing ACUTE issues outside of ACCESS on call hours:

1. Contact your doctor (huisarts) for a referral to a mental health professional.

2. Contact the countrywide suicide prevention line 113 – If you are experiencing extreme emotional distress to the point of harming yourself, then contact with the specialist suicide prevention line in the Netherlands is recommended.