ACCESS NL > Relocating to the Netherlands > Banking in the Netherlands > What is internetbankieren (internet banking) and how to use it?

Banking in the Netherlands

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How can I open a bank account?

What are the requirements to open up a bank account?

What are the accounts and services offered by banks?

How does a current account operate?

How do I use my bank PIN card?

What if I want to use my PIN card abroad?

What if I have lost my bank card or had it stolen?

What is a contactless payment?

Are contactless payments secure?

Are credit cards given by banks to all customers?

How easy is it to pay using my credit card in the Netherlands?

What is internetbankieren (internet banking) and how to use it?

Due to the closure of the smaller neighbourhood branches of banks throughout the Netherlands and in a drive to reduce bank overheads, there has been a huge growth in the use of internetbankieren (internet banking). More than 70% of bank customers use internet banking and all Dutch banks offer this facility. Internet banking provides the benefit of being accessible 24 hours a day, 7 days a week (although some banks may operate with time restrictions). Not only is internet banking easy for paying your regular monthly bills, but it offers you the possibility to monitor and manage your own bank accounts. Transfers into and out of your personal or savings accounts, international transfers, and managing your investments are just a few of the many things you can do online. In some cases, an incentive to trade online, more attractive rates of interest and/or reduced charges may be secured when transacting online or opening specific online accounts.

In order to access your bank account details online, you will need to log in to your bank’s website using your electronic identifier provided by the bank and your debit (PIN) card. Follow the instructions which appear on the computer screen to log in.

How can I access my bank details using mobile devices?

What is the currency in the Netherlands?

Can you explain the numbering conventions used in the Netherlands?

How to exchange foreign money in the Netherlands?

What is an acceptgiro?

Can I directly invest money in the stock exchange?

What types of loans (leningen) are available?