Banking in the Netherlands
Are credit cards issued by banks to all customers?
Are contactless payments secure?
What is a contactless payment?
What types of loans are available?
Can I directly invest money in the stock exchange?
What happens with my money if my bank goes bankrupt?
What is iDeal?
What is an acceptgiro?
What is internetbankieren (internet banking) and how to use it?
How easy is it to pay using my credit card in the Netherlands?
How can I access my bank details using mobile devices?
Can I pay in a shop by using my mobile phone?
How to exchange foreign money in the Netherlands?
What is PSD2?
What is IBAN?
What if I have lost my bank card or had it stolen?
What if I want to use my PIN card abroad?
How do I use my bank PIN card?
When you open an account with the bank, they will give you options regarding types of bank cards. The basic debit card (bankpas, betaalpas or pinpas) is used for withdrawing cash and for paying for goods and services in shops and restaurants. At the kassa (check-out points) in most shops in the Netherlands you will see a small numeric keypad. To pay with your debit card, insert the card and enter your PIN code (Personal Identification Number). The amount that you have spent will be debited from your account immediately. When making payments of €25 or less, you can simply hold the card against the reader to pay – rather than inserting a card into the chip and PIN machine and entering a PIN code. In just a few seconds, the payment will be completed and the lights on the reader will illuminate, confirming that the transaction has been approved. For higher amounts you can also use the contactless payment feature, but you will have to enter your pin code.
You can also use the PIN card at a bank cash machine. The withdrawal limit may be lower if the cash machine is not from your own bank and you may incur a service charge. Your PIN card and PIN code are also needed to operate your internetbankieren (internet banking) login device.