ACCESS NL > Living in the Netherlands > Mobile and postal services > I am travelling on a regular basis to my home country. How can I use my mobile phone both in the Netherlands and in my home country?

Mobile and postal services

How can I make my international calls cheaper?

I am travelling on a regular basis to my home country. How can I use my mobile phone both in the Netherlands and in my home country?

For many members of the international community, it may be important to be able to make and receive calls while travelling to other countries. As of 15 June 2017, roaming charges do not apply when travelling in the EU, meaning that you will pay the same prices as at home. For data and calls limits while abroad, check with your phone provider.

International roaming agreements via cellular operators allow foreign operators to use their networks so that they have a broader international coverage. However, mobile phone providers charge rather high costs for making phone calls or data transfer with smartphones abroad. Even when somebody calls you when you are abroad, you have to pay for the call. This also applies for listening to your voice mail.

The best alternative is to buy a local prepaid SIM card once you are abroad (on the condition that your mobile phone is simlock free). You now have a local mobile number that you can pass on to family and friends. If they live in the Netherlands, they can make cheaper calls by using special 0900 numbers. They are only charged for the costs of calling the 0900 number. It works in a similar manner as making cheap international calls via your landline.

Unfortunately, not all mobile telephones are compatible with networks in different parts of the world. The USA, Canada, Latin American and African countries use a different network to the Netherlands. Depending on the bands of your mobile phone and those used by the country where you travel, it can happen that you cannot use your Dutch mobile telephone there. Please contact your Dutch mobile telephone provider for more information. The standard mobile nowadays is Triband which is useable in most countries. A Quad-band, also known as ‘world phone’, allows global use.

Can I use my mobile phone in my car?