ACCESS NL > Leaving the Netherlands > Practicalities of leaving the Netherlands > How do I end my Dutch telephone contract agreements

Practicalities of leaving the Netherlands

I have a Dutch bank account. Do I need to close it before I leave?

Can I get my post redirected to my new home address abroad?

What should I do with my Dutch car?

What do I need to do with my rental property when I leave?

What options do I have with property that I own?

How do I sort out my utilities commitments before I leave?

How do I end my Dutch telephone contract agreements

Telephone connection

For landline connections, you should call the company providing the service to inform them when you wish to terminate the service. It is advisable to let them know, at the latest, one month in advance.

Mobile telephone

If you have signed a one-two-year contract, check the terms for ending it. Normally, you should notify your provider three months in advance of the reasons for wishing to end the contract. However, you may find yourself in one of two different situations:

  • If you wish to cancel the contract at the end of the contract period, you must still give three months notice before the contract is due to end.
  • If you wish to cancel before the end of the contract, you must send the letter three months in advance of the date when you want the contract to end. However, you will probably still be asked to pay the charges for the remaining months until the end of the contract. For example: you have a contract from 1 January 2017 until 31 December 2017, but wish to end the contract on 1 August 2017. In this case, you should send the letter or contact them by 1 May, informing them of the date you want the contract to end. You will then receive a letter from the company with instructions to pay charges for August to December 2017. Your mobile phone provider may also offer the capability for you to cancel your contract online.

How do I end my TV/internet contract agreements?

What should I do with things I can’t sell?

Who should I contact for help with moving house?