ACCESS NL > Dual careers in the Netherlands > Working in the Netherlands > Employment contracts > What are my legal rights and obligations when I have an on-call contract?

Employment contracts

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Does Dutch employment law apply to me?

What is a CAO (collective labour agreement)?

How do I know that my contract is in accordance with Dutch law?

Which information is usually included in an employment contract?

I want to know whether or not the employers in the Netherlands are obliged to pay a majority of the employee’s travel to work expenses, and if they're not, is there a way I can claim it back in taxes?

What are my legal rights and obligations when I have a temporary employment contract?

What are my legal rights and obligations when I have a permanent employment contract?

What are my legal rights and obligations when I have an employment contract with an employment agency?

What are my legal rights and obligations when I have an on-call contract?

An oproepkracht (on-call employee) only comes to work when called upon to do so. The rules that apply depend on the type of contract. For instance, there are rules with on payment when no work is available, minimum hours guarantee or minimum wages for hours worked.

Types of on-call contracts:

  • On a nulurencontract (Zero-hour contract) the oproepkracht is required to work when called upon and is paid for the actual hours worked, but must be paid for a minimum of three hours
  • On a min-maxcontract (minimum- and maximum-hour contract) you have guaranteed working hours. The employee is required to work at least a minimum number of hours, weekly, monthly or annually. During peak periods, employers and employees may agree upon extra hours. Guaranteed hours, even if there is no work, are always paid

On-call employees are entitled to continued pay during sickness as well as when their employer temporarily cannot offer work. How much and for how long depends on their type of contact.

Employers can exclude the right to continued pay for a maximum of six months when they cannot provide their on-call employees with work. The CAO may state otherwise. Find more information about on-call employees at: business.gov.nl/regulation/on-call-employees.

What are the rules for dismissal?

I have some legal issues with my employment contract. Where can I get a legal assistance?

What are the official public holiday in the Netherlands?

What vacations am I entitled to in the Netherlands?

Which possibilities are available for special leave?