ACCESS NL > Living in the Netherlands > Living with COVID-19 > Our family is relocating to the Netherlands. How do we register during the Covid-19 pandemic?

Living with COVID-19

Due to Covid-19, my contract has been cancelled and now I am unemployed. Am I eligible to claim [unemployment] benefits?

I’m leaving the Netherlands and I cannot visit the town hall in person. How do I de-register during the Covid-19 pandemic?

I received a letter to collect my updated residence card. I went to the office and it was closed. How can I collect the residence card during the Covid-19 pandemic?

Our family is relocating to the Netherlands. How do we register during the Covid-19 pandemic?

Due to Covid-19, the municipalities and other administrative offices in the Netherlands have restricted their services to emergencies. It may take longer to receive an answer by mail or phone. You can visit a municipality office only if you have an appointment; walk-in hours are not available.

For non-EU citizens, a BSN (Burgerservicenummer – Citizen Service Number) can only be issued after your residence permit has been approved by the Immigration and Naturalisation Service (IND). Please note that during the Covid-19 pandemic, the IND will only schedule an appointment for collecting your first residence permit (card).

For more information related to registration, check:

access-nl.org/relocating-to-netherlands/first-three-months/formalities/

I have recently moved to the Netherlands and I don't have a BSN number. Is it possible to have health insurance without a BSN number?

At this time of the Covid-19 pandemic, I would like to help in any way possible. Are there any volunteering opportunities?

Can you tell me if there is any financial support for freelancers due to lost income caused by Covid-19?

What should I do if my temporary lease ends due to Covid-19?

Can I be evicted if I lose my job?

Can Covid-19 be a ground for terminating a rental contract prematurely on my behalf?