Expats need better information about Dutch healthcare
2018-09-03 | By by H4i
First published in ACCESS Autumn 2018 magazine
Many expats and other internationals not only feel uncomfortable with Dutch healthcare, they also find themselves poorly informed about the system.
Recent research (April 2018) by the International Community Advisory Panel shows that confusion and lack of understanding persists when it comes to healthcare in the Netherlands. Only 33.5% feel well-informed or relatively well-informed about the health insurance system; more than 60% find themselves not informed, or insufficiently informed about the healthcare system.
This confirms research done by Healthcare for internationals (H4i), a nonprofit network of healthcare providers that aim to have Dutch healthcare better meet the needs and expectations of internationals. Internationals, especially, would like easier access to comprehensive and understandable information about Dutch health insurance, the healthcare system, and how to find suitable healthcare providers.
“You can’t expect a Dutch GP to do what you want or to do the same as your home-country doctor, but you surely may expect a clear explanation as to why they proceed in a different way.” – Rebeca Guerra Martínez, Mexico.
New H4i Information Platform
In response to this need, H4i has recently launched the online H4i Community Platform as a comprehensive source of up-to-date information in English, for internationals who are moving to or living in the Netherlands.
The platform provides information on
1. Dutch healthcare: How it works and how it may differ from what internationals are used to
2. Health insurance and cost: Are you obliged to take out Dutch health insurance, what are the costs, and how about excess (eigen risico) and co-pay obligations
3. Healthcare providers: What they do and how to find one.
Familiar themes and FAQs
The platform also addresses themes that internationals are often confused about, such as giving birth in the Netherlands, the use of antibiotics and preventive health checks. You can also find answers to frequently asked questions (FAQs), tips and links—all provided by professionals with knowledge of the subject at hand, reviewed by a panel of internationals, the best judges of its relevance and clarity.
The Information Platform can be found at H4i.nl. Here you will also find information about other H4i projects closing the gap across the Netherlands between Dutch healthcare and the needs of internationals.