However long you have been in the Netherlands, you may encounter things that are a little different from those at home.

Do you find banking, utilities, TV, playgroups, schools, dentists, transport, health insurance and much more in the Netherlands all too confusing? Wondering where to find certain products you cannot see in the supermarkets, or want to dine at a particular type of restaurant but do not know how to find it?

ACCESS has a database full of records and our volunteers are constantly updating and adding new information all the time. We are all going through similar experiences and are happy to share what we have learnt. With our large network of expats and locals, we can find the answer to any of your questions, and remember, no question is too big or too small!

Our telephone information helpline is open Monday to Friday from 10:00 to 16:00 on:
0900 2 ACCESS (0900 2 222 377), local rate 20c per minute

Or ask your questions via email and someone will get back to you as soon as possible.

ACCESS Japanese Helpdesk in Amsterdam

The Japanese Help desk aims to provide assistance and support to the Japanese community who live and work in the Netherlands. Contact the Helpdesk in order to get free-of-charge information and advice.

E: info@jhelpdesk.info
www.jhelpdesk.info

Personal Consultations

If you are new to the Netherlands and don't know where to start, facing a complex situation at home or at work, or simply have many questions, you may benefit from a free individual consultation session with one of our experienced volunteers. These sessions last one hour and provide the opportunity to gather a broad base of information or to discuss your particular situation in detail.

To discuss your requirements and to make an appointment, please contact our helpline.

Useful Phone Numbers

We have a list of useful and emergency phone numbers for you to view, print or download.

Let us know

ACCESS tries to ensure that the information we provide is correct and up to date. If you know of any goods or services in English that are offered to the international community in the Netherlands that we should know about, we would like to hear from you. Please do share with us your feedback and your experience with a service provider we have suggested - good or bad via email.